Here’s my thought for the Michael moment.

I have this habit of speaking in long winding manner while answering some questions. Michael taught me a technique to answer using one sentence only and provide a crisp reply.

This has helped me not only in answering questions in a succinct manner, but more than that it has helped my performance in a different manner as well.

I applied this technique in my office for making presentations. I started summarizing every slide in one sentence. This approach won me much appreciation among my superiors for making good quality presentations.

We have published the most useful client feedback. Our commitment to confidentiality prevents us from disclosing the identity of our clients and other confidential information, and we may alter details to prevent such disclosure. Some client feedback may be lightly edited for grammar, spelling or prose, though we never alter or remove any information. Clients in our consultants coaching program are forbidden from sharing sensitive client data with us.