How to put client first the right way

Introduction to Consulting How to put client first the right way

2 comments

You can put the client first without alienating your team and committing career suicide. This podcast, and related article, explains how.

client first

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2 responses to How to put client first the right way

  1. Hi Florian,

    If you are truly aiming for great work, you will push the team hard. It is fair to assume they will all suffer from exhaustion. Rather than trying to find the ones whom will collapse, assume they all will suffer and have plans in place for rest etc.

    Every single team I have ran had this problem. It is a natural outcome of pushing the limits. It was worse when I became a partner and was not as close to the team to assess their stamina.

    Michael

  2. Hello Michael,

    Thank you for bringing up this point, as knowing how far a team can go in terms of workload is crucial. I was wondering if (and if yes, how) an engagement manager, at the start of study with team members he doesn’t know well, could figure out if any of his team members were exhausted from a previous engagement.
    Some of the people I’ve worked with on intense projects showed high levels of commitment and stamina, but suddenly their energy level would drop to the point where I asked them to take some time off.

    Cheers,

    Florian

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