Thank you so much for asking. So that we can help the largest number of people, we don’t offer individual information calls, don’t provide detailed answers via email, and have disabled comments. Before pointing out how we can answer your questions, let us explain why we have this policy.
Responding to emails and comments takes up much time and prevents us from offering useful advice.
We need to read the question.
We must think about what the client is asking if the question is vague.
If the question is not vague, we need to determine if the client is asking the right question to solve their perceived problem.
We usually need to review the video/podcast/article/post to see why the client asked the question.
We must link to other podcasts/videos/articles on our sites that can help answer the question.
We try to type up a response that can be understood by everyone, especially someone missing the context of the question.
Even a simple yes or no question requires significant thought.
Questions arrive at odd times, and we cannot always get to them.
Typing takes longer than speaking so it is harder to write responses.
There is repetition since questions are not in one place and members repeat questions.
Emails have their unique problems since they arrive in an inbox and if that partner is away, no one is going to see that email for a long time.
Many members also send numerous attachments and updates, all of which take time to review.
Members attach complicated ‘rules’ for what can and cannot be disclosed from the attachments.
It takes too much time ensure we are following the ‘rules.’
Members used the comments section as a Q&A feature.
To avoid further confusion, we removed the ability to submit questions as comments.
This was the best way to avoid the impression we were ignoring a question.
The new process fixes the problems above and focuses on the things most of you want.
The best way to get a response is to join our coaching program.
