Dealing with your nightmare vs. ideal customer
Dealing with your nightmare vs. ideal customer A definition of your ideal customer is one of the most powerful tools in your growth strategy. If you closed your company today and could not longer serve any of your customers, restarted your company tomorrow, and only selected customers you wanted to serve, who would they be? I could list those customers and clients from the top of my mind. This simple question clarifies things in a moment. If you are a B2C business (or an employee of a company/division/practice that serves B2C clients), consider age, gender, income level, educational background, and location. If you are a B2B business (or an employee of a company/division/practice that serves B2B clients), consider the industry, company size, and geographic location. Also, don't stop there. Describe their values and concerns, how they buy, why they buy, and so on. Once you have an ideal customer description, you can filter customers by these criteria and determine where to allocate time and effort. You will also start seeing those potential customers everywhere, like when you buy a car and suddenly start seeing it everywhere. It's your Reticular Activating System (RAS) at work. But what do you do with…